Privacy policy

Privacy policy Our site respects your privacy and seeks to protect your personal data. This privacy policy explains how we collect and use your personal data (under certain circumstances). It also states the procedures used to ensure the privacy of your information. Finally, this policy outlines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy. Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in the Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you. We will keep your data according to the law or to use it for the purposes for which it was collected. You can browse the site without providing any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special online account on the site that you access with a username and password.

1 - The data we collect:
We may need to collect your information if you want to place an order to purchase an item from our website.

We collect, store and process your data necessary to continue your purchase from our site to secure any potential demands that may arise later, and to provide you with the services available to us. We may collect personal information which includes, but is not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details and payment card details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our website that you request. In addition, we will use the information you provide in managing your account with us and to verify the financial transactions you make on the Internet, audits of downloading data from the site, identifying the identity of the site’s visitors, developing designs for the site’s pages and / or its contents and allocating them to users. We do many research related to demographics, and send useful or required information to the user, for example information about products and services, in case you do not object to contacting you about this. Communication is done via e-mail to provide you with some details about other products and services if you wish to do so, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may give your name and address to a third party in order to deliver to you your purchase order (for example, delivery agent or supplier).

We may be able to store details about your current order on our website but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can see the information and details of your purchases that you have requested or that will submit soon. You are also able to manage your address details. You should also pledge to deal with complete confidentiality when entering your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is caused by our fault.

Other uses of your personal information
We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in the competitions. We keep your survey answers completely separate from your private email.

We may send information about us, or about the site or our other sites, or about our products, our sales, our sales offers or our newsletters, and other things related to the companies of our group or our partners. If you do not wish to obtain this additional information (or any part of it), please click on the “unsubscribe” link in any e-mail sent to you, and we will stop sending this information to you within seven working days (every day except for days) Saturday, Sundays, and national and religious holidays) from receiving your notification. We will contact you to inquire about the information when it is not clear.

We may use some data, while fully preserving the privacy and confidentiality on the site, for other purposes, including verifying the whereabouts of users and following up on their visit to the site or links in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identity to be identified. The actual fact, to a third party such as publishers, for example. However, this data will not identify you (because it is not personally identifiable).

Competitions
In relation to any competition, we use the data to notify the winners and to advertise our offers. You can find more details about the conditions for participation in each competition separately.

Third parties and website links
We may transfer your information to other companies in our group or to our agents and contractors with us to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may resort to a third party to help us deliver products to you, receive payments from you, and use them for statistics and marketing research purposes or to assist the customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risk. In the event that our company or part of it is sold, we may be forced to transfer our databases that include your personal information. Contrary to what is stipulated in the Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes stipulated in this Privacy Policy, or if we are required to do so by law. The site may contain third-party advertisements or links to other websites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, as well as that we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

2 - Cookies
Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the functions of the "basket" on the site and to order any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to discover an Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. We hope that you make sure that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law, or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it keeps. You can refuse the use of cookies by choosing the appropriate settings on your browser, but please take into account that at that time, you will not be able to take advantage of the full functionality of the site. By using this website, you agree that Google will use your data in the manner described and for the purposes detailed above.

 

3- Safety
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. And when we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information, since we cannot guarantee a hundred percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We put direct physical, electronic and procedural guarantees on the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use.

 

4 - Customer rights
If you are concerned about your data, you have the right to request access to the personal data that we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.